Reimagining Logistics Operations with a Next-
Gen Web Application
In the ever-evolving landscape of logistics and supply chain management, we supported the client in transforming their operations into a seamless, modern experience. This transformation streamlined logistics processes by enhancing data management, simplifying complex payment and reporting procedures, and creating a more efficient workflow. As a result, the client can now provide faster and more reliable services to their customers, ultimately improving overall operational performance and demonstrating our expertise.
Sector: Logistics and Supply Chain Management
Tech Stack: React, Node.js, PostgreSQL
Platform Compatibility: Web, Mobile
Business at a Glance
The client is a logistics provider that offers customized services for air, ocean, road, and intermodal freight. Their customers depend on accurate data and timely support to meet their logistics needs, making it essential to process orders and payments efficiently for smooth operations.
Challenges Faced
The client faced significant challenges with their legacy web application, which was built on a .NET platform. Key issues included:
- Complex Payment Calculations: Performing payment calculations was difficult, leading to errors and delays.
- Data Export Problems: Exporting important data was problematic, impacting reporting and decision-making.
- Confusing User Interface: The user interface was hard to navigate, making it challenging for staff to manage customer orders and logistics effectively.
The client needed a solution to modernize their operations, simplify processes, and improve customer service capabilities.
Our Process
Ace Assured carried out a detailed analysis of the client’s workflow and created a robust web application to address their needs. The primary goal was to develop a user-friendly platform that simplified logistics operations and managed complex calculations effectively.
Services
UI/UX Design: Developed a user-friendly interface that allows for easy navigation, enhancing the experience for logistics staff.
Web Application Development: Utilized React for a responsive front end and Node.js for a powerful back end, ensuring efficient application performance.
Customer Management: Facilitated the easy creation and management of customer profiles, bookings, shipments, and hubs within a single platform.
Order Management: Streamlined the order processing workflow, enabling efficient tracking and handling of customer orders from initiation to completion.
Expense Management: Introduced features to track and manage shipment-related expenses, providing better financial control.
Reporting & Export Tools: Implemented tools that enable users to easily generate and export reports, ensuring important data is accessible for analysis.
Payment Solutions: Streamlined the payment process for quick and accurate transactions, enhancing cash flow management.
Difference We Made
The rollout of the web application significantly improved logistics management. By upgrading the existing .NET system, the client achieved smoother workflows, minimizing manual effort and time spent on calculations and data exports. The intuitive interface empowered staff to manage customer bookings, shipments, and payments more efficiently. Enhanced payment and expense management tools also bolstered financial control, resulting in improved cash flow. Overall, this digital transformation positioned the client for growth, enabling them to meet the increasing demands of their logistics operations.
