Reimagining Logistics Operations with a Next-Gen Web Application
In the ever-evolving landscape of logistics and supply chain management, we assisted the client in transforming their operations into a seamless, modern experience. This transformation streamlined their logistics processes by enhancing data management, simplifying complex payment and reporting procedures, and creating a more efficient workflow. As a result, the client can now deliver faster and more reliable services to their customers, ultimately improving overall operational performance and showcasing our expertise.
Sector
Logistics and Supply Chain Management
Tech Stack
React, Node.js, PostgreSQL
Compatibility
Web, Mobile
Challenges Faced
The client faced significant challenges with their legacy web application, which was built on a .NET platform. Key issues included:
High Risk of Errors
Manual updates often led to mistakes in tracking campaigns and machines.
Complex Payment Calculations
Performing payment calculations was difficult, leading to errors and delays.
Data Export Problems
Exporting important data was problematic, impacting reporting and decision-making.
Confusing User Interface
The user interface was hard to navigate, making it challenging for staff to manage customer orders and logistics effectively.
The client needed a solution to modernize their operations, simplify processes, and improve customer service capabilities.
Challenges Faced
The client faced significant challenges with their legacy web application, which was built on a .NET platform. Key issues included:
High Risk of Errors
Manual updates often led to mistakes in tracking campaigns and machines.
Complex Payment Calculations
Performing payment calculations was difficult, leading to errors and delays.
Data Export Problems
Exporting important data was problematic, impacting reporting and decision-making.
Confusing User Interface
The user interface was hard to navigate, making it challenging for staff to manage customer orders and logistics effectively.
The client needed a solution to modernize their operations, simplify processes, and improve customer service capabilities.
Services Provided
UI/UX Design
Developed a user-friendly interface that allows for easy navigation, enhancing the experience for logistics staff.
Web Application Development
Utilized React for a responsive front end and Node.js for a powerful back end, ensuring the application operates efficiently.
Customer Management
Facilitated the easy creation and management of customer profiles, bookings, shipments, and hubs within a single platform.
Order Management
Streamlined the order processing workflow, enabling efficient tracking and handling of customer orders from initiation to completion.
Expense Management
Introduced features to track and manage shipment-related expenses for better financial control.
Reporting & Export Tools
Implemented tools that enable users to generate and export reports easily, ensuring important data is accessible for analysis.
Our Process
Ace Assured carried out a detailed analysis of the client’s workflow and created a robust web application to address their needs. The primary goal was to develop a user-friendly platform that simplified logistics operations and managed complex calculations effectively.
Business at a Glance
The client is a logistics provider that offers customized services for air, ocean, road, and intermodal freight. Their customers depend on accurate data and timely support to meet their logistics needs, making it essential to process orders and payments efficiently for smooth operations.
Difference We Made
The rollout of the web application significantly improved logistics management. By upgrading the existing .NET system, the client achieved smoother workflows, minimizing manual effort and time spent on calculations and data exports. The intuitive interface empowered staff to manage customer bookings, shipments, and payments more efficiently. Enhanced payment and expense management tools also bolstered financial control, resulting in improved cash flow. Overall, this digital transformation positioned the client for growth, enabling them to meet the increasing demands of their logistics operations.
